Service & Support
Find technical documents and ask support questions - Your satisfaction is our goal!
Are you looking for product changes to hardware, software, or firmware, technical aspects, or simply have a question about the product? Our goal is to provide you with the best possible support in using our products.
Simply enter an order code or any term in the search field and filter by post categories if desired.
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Do you have a technical support question, a sales question or want to report a complaint or request a repair or return? Choose the best option below to contact our teams.
The multi-download:
Download product files easily at once
Individual and uncomplicated download of all product downloads such as manuals, product views and data sheets for your Balluff products
24h availability of downloads
Save time by entering one or more order codes at once
Exclusively available with My Balluff account
Try our product guides
Are you looking for the right sensor for your application, but unsure about the best choice? We will be happy to support you with our product guides. In just a few steps, we will guide you through our comprehensive product range and determine the ideal product selection for your requirements.
More services
Discover more information and services about Balluff and our products.
Event calendar
Visit us at our trade fairs and events around the world.You may also be interested in these topics
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Do you have general questions about Balluff? Contact us here.
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General contact informationBalluff Automation (Shanghai) Co.,Ltd.
- [email protected]
- 400 820 0016
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8F, Building A,Yunding International
Commercial Plaza, No.800 Chengshan
Rd, Pudong, 200125, Shanghai, China
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Technical customer service
- [email protected]
- (+86) 400-820-0016
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Opening hours:
Monday - Friday 08:30 - 17:30
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Inside sales
- [email protected]
- (+86) 400 820 0016
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Opening hours:
Monday - Friday 08:30 - 17:30
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Balluff Automation (Shanghai) Co.,Ltd.
8F, Building A,Yunding International Commercial Plaza, No.800 Chengshan Rd, Pudong, 200125, Shanghai, China