You may contact us for the following requests:
You can reach us:
Monday to Thursday:
Guideline for processing RMA procedures
Dear Business Partners,
In order to process products that you want send back to us quickly and efficiently, we have systematised the processing of RMA procedures. We therefore ask you to observe the following process.
RMA procedure process
Please note that delays may occur in processing goods that are returned to us without an RMA number. Such goods may even have to be sent back to you unprocessed.